General
- How Do I Invite My Teammates to Xendit?
- How to Set User Permission?
- What is the Function of User Permission?
- How to Reset My Password?
- How to Unlock My Account? (Locked Account)
- What do I have to do after going live?
- What is the settlement time for each payment method/payment channels?
- What Payment Method is available for Individual Business?
- I received an error that says "This device is not recognized. Please check your email to verify your device" upon logging in, what should I do?
- I don't use Xendit anymore, how can I deactivate my Xendit account?
- Why is my Alfamart / OVO / DANA activation still pending?
- My Account is Back to Test Mode, What happened?
- My account is Suspended / Blocked, How can I Withdraw my Current Balance?
- Does Xendit provide business funding?
- How to request for testing funds/balance?
- What kind of email that I need to use to login into dashboard?
- What's the email subject of the login error message that I get?
- Where the business name appear and how to change it?
- Where the business email appear and how to change it?
- What's the function of PIN and how to set up/change it?
- Is There Any SLA for Payment Channel Activation?
- I Want to Change Business Profile Details Registered to Xendit, How to do That?
- What to Do If I Get "Something Unexpected Happened" or Blank Page on Dashboard
- How to resend user / team member invitation in Xendit Dashboard?