In South East Asian countries, most issuing banks prefer to accept 3DS / authenticated transactions coming from a DEBIT card.
Therefore, we highly encourage merchants to perform 3DS for online cards transaction using a DEBIT card.
The same limitation also applies for recurring / autodebit cards transactions, given that for a recurring payment, the second payment onwards will not go through a 3DS process, the decline rate for a DEBIT cards recurring transaction is expected to be high.
- As a workaround, kindly advise your customer to initiate a recurring payment using a CREDIT card instead.