For Indonesia:

Follow these steps to start accepting payments through direct debit.

1. Sign up for a Xendit account.

2. Use Direct Debit on Test Mode.

• • Once registered and your email address verified, you will now have access to your account on test mode.
  • Enable direct debit on test mode by reaching out to your Xendit sales representative, account manager or to customer success.
  • Start simulating direct debit payments without having to do real transactions. See our testing scenarios on the Integration Guide for more details on how to test direct debit payments.
  • You can also check this article about how to use the direct debit payment method on test mode

3. Activate Live Mode

• • Click Activate Your Account on the homepage of your Xendit dashboard.
  • Fill in the information and submit the necessary documents. A response can be expected within five (5) business days.
  • You will receive a notification once you have been approved.
  • Simultaneously, your Xendit account manager or sales representative will also reach out to assist you throughout the entire process.

4. Use Direct Debit on Live Mode

• • Once your account has been live, you may reach out to your Xendit account manager or to customer success to activate direct debit on live mode
  • Choose the bank you wish to activate on direct debit.
  • Wait for activation confirmation informed expected within 5 business days from our team.
  • You are now ready to transact!

Need more assistance? Feel free to reach out to our Customer Success or your Indonesia or Philippines Xendit Sales for further assistance.