For Indonesia:

Follow these steps to start accepting payments through direct debit.

1. Sign up for a Xendit account.

2. Use Direct Debit on Test Mode.

• • Once registered and your email address verified, you will now have access to your account on test mode.
  • Enable direct debit on test mode by reaching out to your Xendit sales representative, account manager or to customer success.
  • Start simulating direct debit payments without having to do real transactions. See our testing scenarios on the Integration Guide for more details on how to test direct debit payments.
  • You can also check this article about how to use the direct debit payment method on test mode

3. Activate Live Mode

• • Click Activate Your Account on the homepage of your Xendit dashboard.
  • Fill in the information and submit the necessary documents. A response can be expected within five (5) business days.
  • You will receive a notification once you have been approved.
  • Simultaneously, your Xendit account manager or sales representative will also reach out to assist you throughout the entire process.

4. Use Direct Debit on Live Mode

• • Once your account is live, Direct Debit should be instantly activated. 
  • If a Direct Debit bank partner is not yet activated, you may request activation via Xendit Dashboard by going to Payment Channels > click "Activate Payment Channels"
  • You can also check this article for more details on Enabling Payment Channels

Need more assistance? Feel free to reach out to our Customer Success or your Indonesia or Philippines Xendit Sales for further assistance.