After your Xendit account is Live, some of the payment channels will be automatically activated in your account. Although, some of the payment channels need a self-serve activation or requested to Xendit.
When you want to activate payment channels for your business, generally we will require additional steps such as:
-
Click the 'Activate' button in the menu Payment Methods in your Xendit dashboard
-
Fill in the activation form
-
Submit additional documents that you need to fulfill. Once the documents are completed, our team will validate them and send your request to the related partner.
Note: each payment channel might have different activation steps. Please check on your Xendit dashboard > menu Payment Methods, and if there isn't an activation button then contact our support team for further help.
Below are the estimated SLA provided by our partner for activating each payment method:
No |
Product |
SLA |
|
1 |
e-Wallet
|
OVO |
3 working days |
ShopeePay |
14 working days |
||
DANA |
3 working days |
||
LinkAja |
6 working days |
||
Jeniuspay |
4-9 working days |
||
2 | Retail Outlet |
Alfamart |
3 working days |
Indomaret |
3-4 months* |
||
3 | Virtual Accounts |
BCA VA Aggregator |
14 working days |
BCA VA Switcher |
14 working days |
||
CIMB VA Switcher | 14 working days | ||
Permata VA Switcher | 7 working days | ||
4 |
Disbursements |
BCA Disbursements |
60 working days |
5 |
Cards Credit |
BCA Cards & MIGS |
21 working days |
6 |
Direct Debit |
BRI Direct Debit |
14 working days |
7 |
Paylater |
Kredivo |
28 working days - 1 month |
AkuLaku |
14 working days** |
||
Atome |
5 working days |
||
Indodana |
5 working days |
||
UangMe |
5 working days*** |
*additional term & condition applied
**applied for the merchant that isn't getting instant activation yet for Akulaku
***applied for the merchant that isn't getting instant activation yet for UangMe
Please note that the count of SLA will start when we already received your completed and signed documents.
Once we get feedback from our partner that your activation request is granted, our team will inform you via email, and you can use the payment method right away in Live Mode!