For merchants in Indonesia:
In order to help you better on checking the transaction of eWallet payment, we encourage you to provide us the acceptable payment proof and/or how you can search it on your own eWallet tab using payment proof with partner receipt id:
Below are the examples of acceptable payment proof for each issuing partner:
DANA
Partner Receipt ID = ID Transaksi
ShopeePay/SPayLater
Partner Receipt ID = Order SN
*Connector Reference ID = Merchant Ref ID (you can use this connector reference id to locate the transaction on Transaction Tab)
OVO
Partner Receipt ID = No. Referensi starts from alphabet XDT and/or if you are tokenization then it is the whole No. Referensi
Please kindly provide the end customer Phone Number & the copy of No. Referensi
LinkAja
Partner Receipt ID = Nomor Referensi
AstraPay
Partner Receipt ID = None
JeniusPay
Partner Receipt ID = None
For merchants in Philippines:
In order to help you better on checking the transaction of eWallet payment, we encourage you to provide us the acceptable payment proof.
Below are the examples of acceptable payment proof for each partners:
1. GCash
End users with successful GCash transactions will automatically receive an SMS notification displaying the reference number.
For Connector Reference ID:
(This can be seen in the transactions tab of GCash app, showing all transactions - Please do not click the specific transaction, just go to transactions tab and screenshot so it will include the alphanumeric reference ID e.g cabis5oqe39pq5mg8st0)
Please send this for more accurate validation raised transaction.
The transaction will be available on the application’s transaction history like below sample after 24 hours.
Partner Receipt ID = None
2. GrabPay
Partner Receipt ID = Transaction ID
3. PayMaya (Maya)
Partner Receipt ID = Reference ID
3. ShopeePay
Partner Receipt ID = Reference ID
For merchants in Malaysia:
In order to help you better on checking the transaction of eWallet payment, we encourage you to provide us the acceptable payment proof.
Below are the examples of acceptable payment proof for each partners:
Partner Receipt ID = None
For merchants in Thailand:
In order to help you better on checking the transaction of eWallet payment, we encourage you to provide us the acceptable payment proof.
Below are the examples of acceptable payment proof for each partners:
1. TrueMoney
Partner Receipt ID = None
For merchants in Vietnam:
In order to help you better on checking the transaction of eWallet payment, we encourage you to provide us the acceptable payment proof.
Below are the examples of acceptable payment proof for each partners:
1. ShopeePay
Partner Receipt ID = Transaction Code / Số tham chiếu Nhà cung càp
2. Appota
Partner Receipt ID = Mã đơn hàng
3. Viettelpay
Partner Receipt ID = None
4. VNPTPay
Partner Receipt ID = None