1. How to top up with UBP Bills Payment:

Top-up your Xendit dashboard to utilize our money out products! You simply need to log in to your UBP App or Portal account and follow the steps below:

1. Go to Pay Bills (UBP Online) or Bills Payment (UBP The Portal) section
2. Click Select Biller and go to the Biller List section
3. Select biller name "XENDIT BALANCE TOP-UP"
4. Enter your payment code which you can find on your Xendit dashboard
5. Enter the amount you want to top-up
6. Review the details and click Pay to continue

To know your fixed payment code:

1. Log in to your Xendit account
2. Go to Balance Tab
3. Click Top-up button
4. Click UBP Bills Payment top-up option and you’ll find the code in the instructions

Your successful payment will automatically be detected as a top-up and will be credited to your Xendit Balance within five (5) minutes.

Notes:

• You may find two Xendit billers in the biller list, namely XENDIT BALANCE TOP-UP and XENDIT PHILIPPINES INC. Please disregard the latter one and use only XENDIT BALANCE TOP-UP when topping up your Xendit Balance.
• This is only available for merchants with UBP bank accounts in PHP currency. For other banks and currencies, the same process of sending proof of deposit to help@xendit.ph still applies.

If you need further assistance, please contact us at help@xendit.ph. Please visit our public documentation reference here: https://docs.xendit.co/top-up#philippines

Flow:

2. How to top up via your dashboard:

• Log in to your Xendit Dashboard

• Go to Balance page

• Click Top-up button

• Select Bank Transfer

• Read the instructions and Click Submit Details. You will then be asked to provide transfer details and the proof of transfer.

Notes: Once your top-up request is processed, you will receive an email notification at your registered business email address. To ensure a smooth processing of your top-up request, please make sure that the transfer details provided on the dashboard match the information in the proof of deposit, otherwise your top-up request may get rejected. For top-ups to UBP, we highly recommend using the UBP Bills Payment channel as the settlement is real-time. Your top-up request will only be processed within office hours (9am to 6pm). Note that the processing of your top-up request will be affected by the involved banks' or clearing houses' settlement period. Please see table below for reference.