There are some cases that required you to migrate the normal account to be sub-account as following:
- Your partner already had a normal account because previously integrated directly with Xendit but now want to change the integration through your Platform business that also use Xendit
- Your partner mistakenly register using normal account registration link instead of using MANAGED sub-account invitation link
In addition, the normal account can only be migrated as MANAGED sub-account and NOT OWNED sub-account.
MANAGED sub account is also not able to be migrated into OWNED sub account, and vice versa.
To request this migration you can contact our support at email@example.com and we will help to process your request.