Why is my AutoWithdrawal status INACTIVE?

• This is expected due to the AutoWithdrawal just being set up on your account.
• The status will turn to ACTIVE following the date that you choose when setting up the AutoWithdrawal.

If the status does not change after passing the start date, do not hesitate to reach out to us!

Below Screenshot for Start Date which determine the ACTIVE status

Below Screenshot for Start Date which determine the INACTIVE status

If you found your AWD status INACTIVE after you PAUSE > This is expected

Due to the start date will +1 day from your reactivation from PAUSE to ACTIVE

Please wait next day and check again if the status is already change

If not please contact us directly so we can help you better