To ensure your Withholding Tax Slip (Bukti Potong) is processed smoothly, please follow these guidelines for submitting the document:
Allowed Format for Withholding Tax Slip:
- File Format: The document must be in PDF format with maximum file size of 1MB
- The Withholding Tax Slip must be the original document downloaded directly from the Direktorat Jenderal Pajak (DJP) website.
- Do not submit a scanned or printed version of the document.
Important Submission Notes:
Please note that we do not recommend compiling multiple Withholding Tax Slips for a single submission through the dashboard. Submitting them all at once will lead to automatic rejection by our system.
For reference, please see the sample of an acceptable Withholding Tax Slip below.
For more detailed information, you can always visit our documentation for billing here:
If you need further assistance, you can reach out to Xendit Customer Support via Live Chat on the dashboard or email help@xendit.co.