The e-wallet like DANA have a different flow from OVO, where your user will be directed into the respective party's website in order to input the phone number of the users.
This means that DANA customers will open something like the screenshot below.
But, there are cases where you might receive an issue if you're building an android app, which might cause the interface handling to be broken like below.
Here's what you can do to resolve this:
- Confirm what front-end framework that you are currently using. Either you're using flutter, uniwebview, or something else.
- Identify the user-agent that you are using in the front-end
- Change the user-agent for through this app to be "mobile_device", or any similar format designed for mobile devices
- Release the settings to your app, and try again
Kindly reach out to our Customer Success team if this method has not worked for you.