Payout is a feature that we introduced to enable your customers to accept refunds, cashback, or any type of transfer based on your needs.
Typically, to pay out to a customer, you would need to reach out to your customer to get their bank details, have multiple contacts to confirm those details, then have the finance team manually process the disbursement.
With Payouts, you can minimize the operational hassle of gathering bank details from customers by simply making a payout either through the dashboard or API. Later your customer can fill in information for the payment process directly. Our Payouts feature is built on top of our Xendisburse API, which allows bank transfers to more than 140+ banks in Indonesia. We also allow transfers to ewallet like OVO, GOPAY, DANA, Link Aja & Shopee Pay.