I have paid but my order status is still pending? – Xendit Help Center

Currently, you are connected with Xendit, we are a licensed payment gateway that acts as a third party to provide our merchant's incoming payment channel and outgoing funds platform.

We can help to check on your payment status, please kindly provide your payment details information and the payment proof. You can contact us through Live Chat or send an email to help@xendit.co (for Indonesia Entity) or to help@xendit.ph (for Philippines Business Entity)

If your payment is completed already, we do suggest you contact the merchant (seller) directly to confirm your order.

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