Xendit is registered as a Taxable Entrepreneur entity, we are responsible for collecting tax from our clients. This means that for each transaction that incurs a fee, an additional tax will be applied on top of that fee.

Xendit will issue a tax invoice for each paid invoice. The tax invoice serves as proof that Xendit has charged VAT to you. Therefore, you do not need to make any additional payment for the tax invoice, as VAT is already included in the service fee.

Indonesia 

In Indonesia, this tax is known as VAT (Value Added Tax) and has been set at 11% (effective from April 1, 2022) in addition to the transaction fees. Certain industries are exempt from VAT, and if your company operates within one of these industries, please contact your Account Manager or our finance team (finance-indonesia@xendit.co) to register as a tax-exempt client (Note: Documentation is required).

Withholding Tax (PPh 23)

Regarding the Invoice Status and Tax Slip (Bukti Potong), to streamline the payment experience for you, going forward, we would like to propose the following flow:

• Xendit sends the invoice to Merchants
• Merchants settle the invoice in the FULL amount
• Merchants pay 2% of PPh 23 to the government. (Please refer to our company information below)
• Merchants send us scanned copies of tax slips (Bukti Potong) by submitting it through Dashboard
• Once the original tax slip email is submitted we will proceed to reimburse the 2% Tax To Your Xendit Dashboard within 2-3 working days
• The invoice will be cleared

Below is our company information to fill in in the tax slip (​Bukti Potong​) :

• Company name : PT Sinar Digital Terdepan
• NPWP : 76.527.674.6-064.000
• Address : Gedung Victoria Lt. 1, Jl. Sultan Hasanuddin, 47-51, Melawai, Kebayoran Baru, Kota Adm. Jakarta Selatan, DKI Jakarta 12160

Philippines

VAT collected by Xendit

As Xendit is a registered entity, it designates the responsibility of collecting taxes from our customers on us. This means that for every transaction that has a fee applied to the transaction, the taxes will be added on top of the fee amount when the billing amount is settled (which depends on the deduction type of the product).

FAQs

For the Philippines market, what would be the basis of fee computation of periodic billing (i.e., month)?

• For Direct Billing: Merchants can refer to the Balance History Tab in their Dashboard to download Date ranges relative to the period they want to confirm or record. We recommend that you create a pivot table considering these items: Line Type, Amount
• For Indirect Billing: Merchants can refer to the Billing Statement provided to them

For the Philippines market, how to withhold from Xendit fees?

• For Direct Billing: Merchants can compute the withholding tax based on the fees captured in the above FAQ and multiply it by the applicable withholding tax rate. Typically it is 2% with ATC either WC120 or WC160.
• Provide to our Customer Success team via help@xendit.ph. the 2307 with the following details:
  • Company Name: Xendit Philippines Inc.
  • Address:
    Ignition Venture Studio
    North Penthouse Marajo Tower
    312, 26th St. Cor. 4th Ave.
    Bonifacio Global City, Fort Bonifacio, Taguig City 1634.
    TIN: 010- 429-507-000

For Philippines market, when will the official receipt be available?

Usually, official receipts (ORs) will be processed within the 3rd week of the following month (i.e., OR for January transactions will be available by 3rd week of February). In this regard, we encourage you to send your request and follow-up within that week to our Customer Success team via help@xendit.ph.

For Top Withholding Agents who are required to withhold taxes, please provide the 2307 on the 2nd week of the following month when the fee is billed for us to have time to validate