Xendit (PT. Sinar Digital Terdepan) is a licensed payment gateway that supports our merchant to receive payments and send out funds. In this case, there is a high possibility that the funds might have come from one of our merchants.
We will help you to check and identify the received funds in your account. Please contact our Customer Support team via Live Chat or email firstname.lastname@example.org.
In order to help us with further checking on the transaction that you received, please kindly provide the following information to our Customer Support team:
- Bank account number and bank name
- Date of transaction
- Amount of transaction
For clarification, we would never send funds without any consent or request from our merchants. Xendit also does not provide any sort of loans or endorse any form of lending through our own system.