Applies to merchants in Indonesia and Philippines:
Yes, you can.
Xendit supports refund for Credit Card Transaction directly in your WooCommerce admin dashboard.
Please follow this step by step guide below to refund your Credit Card transaction:
- Go to your WooCommerce order in WordPress setting and select the order that you want to refund (should be the order that is paid with CC transaction from Xendit)
- Click on the refund button
- Input refund amount
- Click Refund with Xendit
- Click OK
- Within one minute or less, your order will be refunded automatically both on Xendit and your WooCommerce Order Dashboard
Regarding refund for a non Credit Card transaction, we suggest you to do it by using Disbursement feature via Xendit Dashboard.
For more information, you can refer to the documentation here.