Our system automatically locks the account after three consecutive failed attempts to log in, for security purposes. If you got locked out, please check your email as we’ll automatically send an email for you to do self unlock. Please also check in your spam or promotion folder if the email was not received.

If you are still not receiving any email to unlock your account, kindly contact our customer support at help@xendit.co (for Indonesia Business) or at help@xendit.ph  (for Philippines business) and provide the email address used for logging in.