We want to ensure a seamless transaction experience for you. Please note that when it comes to the OTP (One-Time Password) page and OTP number during your payment process, they are fully controlled by the bank issuing your card. Xendit, as your payment gateway, is solely responsible for redirecting you to this OTP page.

For your convenience, if you encounter any issues with OTP verification, we advise reaching out directly to your card's issuing bank. Alternatively, you may choose to use another card to complete your transaction hassle-free.