When a payout link got locked, it means that the beneficiary tried 3x inputting the wrong secret password that we have sent via email, example email attached below: 



What should I do next?
- If you are the recipient: kindly reach out to the related merchant and request to create a new Payout Link for you.
- If you are Xendit merchant: kindly create a new Payout Link as a locked payout can not be reactivated.