Here are the steps that you can follow to generate cards report from your dashboard:
- Dashboard -> Accept Payment -> Cards -> Transactions -> choose sub-tab of report you wish to generate
- Click download CSV button
- Instead of receiving the report in csv/excel format in merchant’s email, you will receive a link to download that report (picture attached below)
- Click "download" button in the email that you have received, then it will download the transaction report
Note to things:
- You can now generate reports as usual and there will be no restrictions on the report timeframe
- There will be an expiry date of download link you have received (pict attached down below)
If you have an issue regarding cards report download, you can reach out to us on help@xendit.co