If you encountered issues when accessing dashboard such as:
- Blank Page - Before Login
- Blank Page - After Login
- Blank Page - While Navigating
- or "Something unexpected happened" error show on certain dashboard's pages
You can try this as initial troubleshooting:
- Make sure your internet connection is stable / try to use other internet connection provider
- Refresh website page
- Clear browser cache
- Restart browser
- Using incognito mode / switch to another browser
- Restart your device
If after doing the above steps the issue still persists, you can contact our Customer Support Team help@xendit.co so we can check further into your problem.