The first thing you need to make sure before adding a withdrawal notification from your side is to have a registered Bank Account in the withdrawal tab. In case you have not added your bank account, you can refer to the documentation here: How to Register Bank Account
Once it is done, you can follow this steps to received a notification on your side once the withdrawal is completed or failed.
- Login to your Xendit Dashboard
- Go to settings tab
- Under the Withdrawal settings, choose Email Notifications
- Click on Edit Email Sections
- Add the desired Emails
Only users with Withdraw permission can receive withdrawal notifications to ensure that these emails will be delivered to active users.
- You will receive notifications when withdrawal is completed or failed.
- You can only add up to 10 emails in the
Once customer adds email addresses in the
Email Notificationssection, withdrawal notifications will be sent only to the email recipients that were added.
This can be useful for cases when users with Withdraw access do not want to receive notifications or when employees with no Xendit account need to receive notifications (e.g., a finance head from one of our merchants who has Withdraw access only wants the working class level to receive the notifications).