The first thing you need to make sure before adding a withdrawal notification from your side is to have a registered Bank Account in the withdrawal tab. In case you have not added your bank account, you can refer to the documentation here: How to Register Bank Account
Once it is done, you can follow this steps to received a notification on your side once the withdrawal is completed or failed.
- Login to your Xendit Dashboard
- Go to settings tab
- Under the Withdrawal settings, choose Email Notifications
- Click on Edit Email Sections
- Add the desired Emails
Notes:
-
Only users with Withdraw permission can receive withdrawal notifications to ensure that these emails will be delivered to active users.
- You will receive notifications when withdrawal is completed or failed.
- You can only add up to 10 emails in the
Email Notifications
section. -
Once customer adds email addresses in the
Email Notifications
section, withdrawal notifications will be sent only to the email recipients that were added. -
This can be useful for cases when users with Withdraw access do not want to receive notifications or when employees with no Xendit account need to receive notifications (e.g., a finance head from one of our merchants who has Withdraw access only wants the working class level to receive the notifications).